Privacy Policy
This privacy notice describes how GoodDoors Property Management handles personal information submitted through gooddoors.com and through direct rental inquiries, including inquiries sent through listing services, email, or text message.
Last updated: July 16, 2026.
Information We Collect and Why
We collect information that you choose to provide, such as your name, contact details, inquiry, and the property or service you are asking about. We may also receive this information from a listing service that you used to contact us. Our website and service providers may collect technical information such as device, browser, referral, and website-usage data.
We use this information to respond to your request, manage the related prospect or customer record, provide property-management services, protect our systems, and meet applicable business or legal requirements. We do not sell or rent personal information. A rental inquiry by itself is not treated as permission for unrelated marketing.
Rental Inquiry Automation
If you contact GoodDoors about a rental, we use the inquiry, your contact details, and the property you asked about to create and manage a prospect record and respond to that inquiry. Automated tools may identify the topics in the inquiry, route sensitive or unsupported questions to staff, and prepare a GoodDoors reply draft using objective property information from Buildium. Every reply sent by this responder is reviewed and approved by a staff member first. The responder does not make tenant-screening, eligibility, rent-setting, or other housing decisions.
The language model receives sanitized topic identifiers and approved property facts, not the raw inquiry or your contact details. Prospect-visible wording comes from reviewed GoodDoors templates. If the system cannot answer safely from approved facts, it does not guess or send a partial answer; it assigns the inquiry to staff.
The responder’s separate automation database does not retain raw inquiry text, names, email addresses, phone numbers, contact destinations, passwords, or raw listing descriptions. It stores pseudonymized, linkable security and duplicate-prevention values, property and deal identifiers, approved property-fact snapshots, and delivery and audit records. GoodDoors continues to treat these coded identifiers as personal information.
Contact-verification values and forwarding aliases expire within 30 days after the automation record is created. Minimized event and audit records are normally deleted within 730 days after creation. An unresolved delivery state may delay only the 730-day deletion while staff review it; the 30-day removal still applies. A legal hold must have a documented purpose, scope, review date, and end condition. These periods are GoodDoors operational choices, not statutory retention periods.
Service Providers and Other Records
GoodDoors uses service providers to operate its website and business systems. Depending on how you contact us, those providers may include LeadSimple, Gmail, Buildium, ShowMojo, Rentsync, website hosting, analytics, and communication providers. They process information on our behalf or provide the service you used to contact us. GoodDoors remains responsible for personal information under its control and for appropriate protections in its service-provider arrangements.
The automation-database schedule above does not delete the corresponding record in LeadSimple, Gmail, Buildium, a listing service, service-provider logs, or backups. Those systems have separate documented business, contractual, legal, and backup retention requirements.
Your Privacy Choices
You may contact the GoodDoors Privacy Officer to:
- Request access to personal information that GoodDoors holds about you.
- Ask us to correct inaccurate or incomplete information.
- Ask how deletion applies to your records, subject to applicable legal, contractual, security, and operational requirements.
- Withdraw consent for an optional future use or make a privacy complaint.
Security
We use administrative, technical, and physical safeguards appropriate to the information and the systems that process it. Access is limited to people and service providers who need the information for an authorized purpose.
The website uses HTTPS to protect information in transit. No security method is perfect, so we review access, retention, and system controls and respond to suspected incidents.
Cookies and Similar Technologies
Our website uses cookies and similar technologies for security, performance, analytics, attribution, and advertising measurement. These services may include Google Analytics, Microsoft Clarity, and the Meta Pixel. They may collect device and website-usage information under their own privacy terms.
You can control cookies through your browser or the applicable platform settings. Blocking some technologies may affect website features or the accuracy of our measurement.
Children
This website and the rental inquiry service are not directed to children under 13. If you believe a child has provided personal information to GoodDoors, contact the Privacy Officer.
Changes to This Policy
We may update this policy as our practices or services change. We will post the revised policy and update the date above. If a change materially affects how we use personal information, we will provide an additional notice where appropriate.
Contact Information
- GoodDoors Privacy Officer, GoodDoors Property Management
- 1911 Broad Street, Regina, Saskatchewan S4P 1Y1
- (306) 994-5475