Customer Service Representative (CSR) Job Posting

July 2021

GoodDoors Group of Companies is growing and GoodDoors Property Management is hiring. We are expanding and are looking for a CSR to support our Condominium division and Rental property division.

We are a growth-minded company and are passionate about personal development, community impact and real estate development and investments. We are looking for an individual with an entrepreneurial spirit, someone who is capable of problem-solving and bringing solutions to management and following processes and procedures.

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The successful candidate will have a minimum of 2 years experience working as a property manager for Condos.

Job Description and details include but are not limited to:

  • Review Condo Bylaws, attend condo meetings, create and operate annual plans for the condo, report and review budget actual for condos;

  • Support the collection of rent and follow up on delinquent accounts;

  • Able to take on cleaning and maintenance of rentals if necessary;

  • Show vacant and non-vacant rental units to prospective Tenants;

  • Answer phone calls and relay messages to appropriate team members;

  • Produce inspections reports of interior rental properties both vacant and occupied;

  • Prepare evictions notices and Rentalsmen applications for delinquent Tenants;

  • Maintain client files electronically as per GoodDoors Property Management records management systems;

  • Manage and oversee maintenance requests with Contractors and Tenants; and,

  • Support and manage caretakers if necessary.

Key performance indicators will include:

  • Vacancy rate of units under management;

  • Budget Actual review with Management; and,

  • Inspection Report detail and proficiency.

Details:

  • Customer Service Representative with specialist in Condominium management;

  • Regina and surrounding area;

  • Full-time Salary;

  • Hours: 9 am - 5 pm and 10 am - 6 pm alternating weeks. In addition, Saturday 4hr shifts on alternating weekends. In this position you may be required to work outside of regular hours;

  • $39,500 / annum; and,

    • $50/month cell phone allowance;

    • $75/month gas allowance;

    • Benefits - GoodDoors Property Management pays 50% of the benefits premium; and,

    • 3 weeks paid vacation.

  • A driver’s license and a vehicle are required.

(1) Email resume to information@leenanproperties.com (2) Subject line to read "CSR - Condo Specialist - YOUR NAME" (3) in the email, tell us about yourself (4) Attach your resume.

Apply by July 15, 2021